Shipping & Returns

Shipping:

We offer complimentary shipping on orders over $100.

Where do you ship from and how long will it take to receive my order?

All of our orders ship directly from our farm in upstate New York using USPS Priority Mail. Please allow us up to 3-4 business days to freshly fill and carefully hand pack your order. Depending upon where you live in the United States, you can expect another 3-4 business days for your package to arrive. You will receive an email confirmation along with tracking information when your order is shipped.

What if I have a problem with the shipment of my order?

Please contact our Client Concierge immediately if there has been a problem. Any issues will be addressed expeditiously and without question.

May I request using another shipping carrier?

Of course. Please contact our Client Concierge prior to placing your order if you wish to use another shipping carrier besides the USPS.

Returns:

We want you to be perfectly content with every aspect of your Misty Blue Farm experience. We would never wish you to be disappointed in your purchase for any reason, so please contact our Client Concierge within 30 days of receiving your order so that we may discuss and rectify any concerns. We welcome the opportunity to work hand-in-hand with you to explore your unique skin care needs.

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